IT Customer Support

  • Part Time
  • Rome
Oasis Software

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Position requires shift flexibility to support a 24×7 operation.

Basic Qualifications:

  • 2+ years of customer service experience
  • Experience using multiple systems to identify solutions for the customer and the ability to manage multiple systems, tabs and issues at one time
  • Experience with follow up and closure for customer
  • Experience with thorough documentation of contact
  • Proven excelled customer service skills
  • Excellent verbal and written communications
  • Must have strong focus, dedication to research and resolve issues
  • Excellent knowledge of computers and Microsoft systems, 40 wpm typing

Desired Skills:

  • High volume IT Support experience,
  • Strong communication skills and multi-tasking skills
  • Strong verbal customer service skills,
  • Strong IT knowledge
  • Must be available to work nights, holidays and weekends

Para se candidatar a esta vaga envie seus detalhes por e-mail para info@company.com